FAQs

Can I Buy Direct from BWise?

BWise only sells through an authorized dealer network.

How Do I Find a Dealer?

You can locate a dealer with our Find-A-Dealer tool.

Can BWise Build a Custom Trailer?

BWise is a production based manufacturer, with limited ability to be a true custom trailer manufacturer.  But we do have the ability to make some changes, depending on the request. You may contact our sales department at 717-261-0922, with your questions.

How Do I Get Parts and Service for My BWise Trailer?

Most BWise Dealers offer parts and service after the sale.  Please contact any dealer for assistance or you may call us at 717-261-0922.  BWise parts are only sold through our dealer network.

What is BWise’s Warranty Policy?

BWise’s Warranty Policy is located here.

How Do I Become a Dealer?

BWise is always looking for quality businesses to represent our products. Complete the dealer inyquiry and a BWise Representative will contact you to discuss further.

How Much Will My Trailer Carry?

Carrying capacity is calculated by taking the GVWR (Gross Vehicle Weight Rating) and subtracting the trailers empty weight (tare). The remaining balance is the legal payload.  Trailers are designed to carry the maximum legal payload distributed along the length and width of the unit.  It is the vehicle owners responsibility to ensure the tow vehicle is adequatedly rated for the truck/trailer combination.

* EXAMPLE: 10,000 lbs. (GVWR) – minus 2,200 lbs. (Empty Weight) = 7,800 lbs. Payload

What Type of Hydraulic Fluid Should I Use?

The recommended Hydraulic Fluid is ATF-Automatic Transmission Fluid. We suggest Dexron Brand II or III, or compatible.

Can I Obtain a Replacement VIN Tag?

Click here for replacement VIN tag options.

Please feel free to contact us if you have other questions. You can contact us or call us at 717-261-0922.